Terms and conditions

Terms and Conditions

Welcome to BOLD Work Planner. These Terms and Conditions govern the purchase of our services and the use of our platform. We invite you to read them carefully before making any contract through our website. By contracting our services, you accept these conditions in their entirety.

Identification of the Service Provider

BOLD Work Planner is a service of Global Planning Solutions, with address at C/ MARIE CURIE,8-14, Nou Barris, 08042 Barcelona and NIF B63863948. If you have any questions, please contact us at correo@boldworkplanner.com.

2. Description of Services

At BOLD Work Planner we offer shift planning and workforce management solutions to improve efficiency and team organization. The services are described in detail on the website, and each client will select those that best suit their needs. We reserve the right to modify or update our service offerings at any time.

3. Contracting Process

To contract our services, the user must:

1. Select the plan or service you wish to purchase.
2. Complete the registration form with the requested data.
3. Review and accept these Terms and Conditions.
4. Proceed to payment, if necessary, through the secure payment platforms we offer.

The contract is formalized once we receive confirmation of payment, after which the user will receive a confirmation email.

4. Prices and Payment Methods

The prices of our services are available on the website and may be subject to change. We reserve the right to modify prices at any time, although these changes will not affect existing contracts.

We offer different secure payment methods, such as credit card, debit card or bank transfer. Payment details are handled in accordance with our security standards and in compliance with current regulations.

5. Duration and Renewal

Each plan has a duration established at the time of contracting, which may be monthly, quarterly or annually. Renewal can be done automatically or manually according to the customer’s preferences and the terms of the selected plan.

6. Cancellation and Refund Policy

For cancellations within the first 14 days after contracting, a full refund is offered, provided that the service has not been used. After this period, no refunds will be made for periods already invoiced.

7. User Obligations

The user agrees to use the service in a lawful manner and not to carry out activities that may damage, overload or harm the platform or the service. You also agree to keep your data up to date and not to share your access credentials with third parties.

8. Limitation of Liability

BOLD Work Planner is not responsible for the unavailability of the service due to technical problems, force majeure or factors external to our management. In no event shall we be liable for consequential damages, loss of data or loss of business opportunities arising from the use of the platform.

9. Modification of the Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and registered users will be notified. Continued use of our services after such changes will constitute acceptance of the new conditions.

10. Applicable Law and Jurisdiction

These Terms and Conditions are governed by the laws in force in [country or region of the supplier], and any dispute shall be submitted to the competent courts and tribunals in the corresponding jurisdiction.